![]() ![]() Microsoft Office Suite: As a front desk associate, you’ll likely be responsible for maintaining the gym’s membership records and tracking members’ payments. It’s also important to be able to answer questions about the gym’s services and programs. This requires the ability to take notes, enter the information into a computer and send the member an email confirmation. They should be able to take a member’s information and schedule an appointment for them. ![]() Scheduling Appointments: Scheduling appointments is an important part of a front desk representative’s job. Planet Fitness Front Desk employees need the following skills in order to be successful: Planet Fitness also requires all employees to complete a training program prior to beginning work. Additionally, applicants must be able to pass a background check and drug test. A friendly and outgoing personality is essential for this position, as well as the ability to multitask and handle a variety of tasks. Applicants must also be able to work flexible hours, including nights and weekends. Previous customer service experience is preferred, but not required. ![]() To be hired as a Front Desk employee at Planet Fitness, applicants must have a high school diploma or equivalent. Planet Fitness Front Desk Job Requirements The company also considers the cost of living in the area and the competitive wages offered by other employers in the area. Additionally, the number of hours worked and the type of shift may also affect the salary. The salary for a Front Desk position at Planet Fitness is determined by a variety of factors, including the individual’s experience and qualifications, the location of the facility, and the size of the facility. Perform other duties as assigned by management.Process cancellations and handle refunds as needed.Handle customer complaints professionally and refer them to management when necessary.Ensure compliance with safety regulations and emergency procedures.Monitor the entrance/exit door traffic and ensure that all members have valid identification cards.Maintain cleanliness of the front desk area and lobby.Provide tours to prospective members, explaining the benefits of Planet Fitness.Assist members with account inquiries, including updating personal information.Collect payments for membership dues, services, and products.Check-in members and guests accurately using the computer system.Answer phones in a friendly manner and assist callers with a variety of questions.Greet members and guests warmly, providing a positive first impression of the club.Planet Fitness Front Desk Job DutiesĪ Planet Fitness Front Desk typically has a wide range of responsibilities, which can include: Front desk attendants must be friendly, organized, and have excellent communication skills. They also handle membership sales, process payments, and provide general administrative support. They greet members and guests as they enter the facility, answer questions, and provide information about the gym and its services. They are known for their low-cost memberships and welcoming atmosphere.Ī front desk attendant at Planet Fitness is responsible for providing excellent customer service to members and guests. Hope you guys get it.Planet Fitness is a chain of fitness centers that offer a variety of exercise equipment and classes. Even if they don’t think you deserve a raise with workload, especially with Samsung coming to all soon (some already) you deserve it on the basis that your skill set is worth more than a cashier making the same money. Hopefully your management is more supportive, at least. Hell, I was even doing almost all the Apple repairs too, to take some of the stress off our ARAs workload in the back, but doing New PC, func check (wasn’t bad until we were told we had to quit cutting corners on it and fill out all the paperwork and stuff, too) apple repair and check in, plus normal check ins and dealing with upset clients, it was a nightmare toward the end. I left after 4 years in the precinct and moved to in home because they were just asking way too much now and no extra pay bump for doing it well for that long. For the work you guys have to do, and ARAs honestly, you guys should be making at least 17.50 base, if not more. Man, they need to give y’all a raise, soon. ![]()
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